A2P SMS consent

Ship Lane SMS program

This public page identifies the business behind the Ship Lane A2P 10DLC campaign, explains the transactional vehicle-shipment SMS use case, and mirrors the optional booking opt-in language customers see before they consent to text updates.

Business validation

Ship Lane is the customer-facing vehicle-shipping booking and tracking service operated by Car Ship Global LLC.
Car Ship Global LLC is registered for auto transport brokerage operations under USDOT# 4520443 · MC# 1790979.
Ship Lane helps customers request vehicle-shipping quotes, book and pay online, coordinate dispatch, review carrier assignment, and track pickup and delivery milestones.
Public website: https://shiplaneus.com. Support contact: support@shiplaneus.com.

Phone numbers are collected for required operational shipment coordination calls and carrier handoffs. Providing a phone number is not SMS consent.

SMS updates require a separate optional unchecked checkbox. Customers can decline SMS and still continue.

Booking contact step

Phone number

For pickup and dropoff coordination calls. Providing a phone number is not SMS consent. Never sold. No-spam policy.

Text me shipment updates.Optional and not required to book. This box starts unchecked. By checking it, you agree to receive transactional Ship Lane SMS shipment updates from +1 478 607 6187 about quote, booking, payment, dispatch, carrier assignment, pickup, delivery, tracking, documents, cancellations, refunds, and support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. See our Privacy Policy and Terms.

Opt-in path

The only website opt-in path is the public booking flow at https://shiplaneus.com/book.
On the Contact Information step, the phone field is for operational pickup, dropoff, and carrier coordination calls. Providing a phone number is not SMS consent.
SMS consent uses a separate optional checkbox labeled "Text me shipment updates." The checkbox starts unchecked.
Customers can leave SMS unchecked and still receive a quote, book, pay, and ship a vehicle.
SMS updates are transactional shipment lifecycle messages only. Ship Lane does not send marketing, lead-sale, or promotional SMS for this campaign.

What customers receive

quote and booking follow-up
payment confirmation
dispatch review
carrier assignment
pickup and delivery milestones
tracking links and shipment documents
cancellations, refunds, and support issues

Sample messages

Ship Lane: We received your car shipment request. We will send shipment updates here because you opted in to SMS. Reply HELP for help or STOP to opt out.

Ship Lane: A carrier has been assigned to your shipment. Your driver will contact you before pickup. Reply HELP for help or STOP to opt out.

Ship Lane: Your vehicle has been delivered. Thanks for shipping with Ship Lane. Reply HELP for help or STOP to opt out.

Review links

Customers opt in during the live booking flow at https://shiplaneus.com/book. The phone field is for operational calls, not SMS consent. The SMS opt-in requires the separate optional unchecked checkbox shown above, and customers can leave it unchecked and still complete the booking flow. Supporting SMS details are available from the live flow without leaving the booking page. This page provides a direct public reference for the same opt-in language at https://shiplaneus.com/sms-consent.

The only website opt-in path for this SMS program is the optional unchecked checkbox on the booking contact step. Ship Lane does not use SMS keyword opt-in, QR-code opt-in, paper forms, support-agent opt-in, or any offline SMS opt-in path for this A2P campaign.

For help, email support@shiplaneus.com.

Ship Lane SMS terms: message frequency varies, message and data rates may apply, reply STOP to opt out, and reply HELP for help. SMS consent is not a condition of purchase, quote, booking, payment, or shipment. SMS consent and mobile information are not shared with third parties or affiliates for marketing or promotional purposes.